Team discussing a change initiative

Change Management

Most change initiatives don't fail because the plan was wrong — they fail because the people affected by it were never really brought along. This course gives participants a practical toolkit for leading people through change: how to plan it, communicate it clearly, and help it stick once the initial push is over.

Through discussion and real case studies, participants practise diagnosing resistance, building genuine buy-in, and sustaining new ways of working long after the project team has moved on.

Course duration & format

  • Duration:

    2 days in person, or 4 half-day live online sessions

  • Format:

    Instructor-led, with facilitated discussion and case study work

  • Optimum class size:

    12 to 24 participants

  • Entry requirements:

    None

Learning outcomes

  • Understand why change initiatives commonly stall or fail

  • Diagnose and work with resistance to change

  • Build a clear communication plan for a change initiative

  • Engage stakeholders and build genuine buy-in

  • Sustain new ways of working after the initial rollout

quote icon

Change sticks when the people living through it feel brought along, not just informed after the decision is made.

Intended audience

  • Managers and leaders sponsoring or leading a change initiative

  • Project and programme managers

  • HR professionals supporting organisational change