Design Thinking
Design Thinking gives teams a structured, human-centred way to tackle problems that don't have an obvious answer. This hands-on course walks participants through the full cycle — building real empathy with users, framing the right problem, generating a wide range of ideas, and testing them quickly with rough prototypes.
Rather than treating it as a one-off workshop technique, the course helps participants build design thinking into how their team routinely approaches ambiguous, complex challenges.
Course duration & format
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Duration:
2 days in person, or 4 half-day live online sessions
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Format:
Instructor-led, hands-on, with real prototyping exercises
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Optimum class size:
12 to 24 participants
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Entry requirements:
None
Learning outcomes
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Build genuine empathy with users through research techniques
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Frame problems clearly before jumping to solutions
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Run structured ideation sessions
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Build and test low-fidelity prototypes quickly
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Apply design thinking to real, cross-functional problems
Getting close to the real problem — and the people living with it — matters more than getting to a solution fast.
Intended audience
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Product, design and innovation teams
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Anyone tackling ambiguous, complex problems
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Cross-functional groups working on new products or services